Hilti repairs or replaces, free of charge, all tools that suffer defects as a result of faults in material or manufacturing over the entire life of the product.

With Hilti tools you incur absolutely no repair costs for 2 years* from the date of purchase. This includes:

Pick-up and delivery service

Labor costs

Defective parts including parts subjects to wear and tear

Servicing when indicated by the service indicator on the tool

After reaching the end of the 1 or 2 years no cost period, you pay maximum of 30%of the corresponding new toolˇH list price in the event of a repair.

Should the cost of the repair remain below this limit you, of course, pay only the actual cost of the repair -over the entire life of your Hilti tool.

Plus
No cost for 6 months after each repair;same as in the first 1 or 2 years.
Restrictions apply to diamond sawing machines and cut-off saws.

Free pick-up service. Simply call Hilti!

* Heavy diamond tools with operating hours counter: No Costs for 1 year or 100 hours (whatever is reached first). Angle grinders, screwdrivers without Li-ion technology, PD 4 laser range meter and gas-driven fastening tools: No Costs for 1 year. NiCd/NiMH batteries and filters are excluded from Hilti Lifetime Service. Power-actuated fastening tools: pistons and buffers are excluded. Measuring Systems: calibration services are excluded.

Hilti (Hong Kong) Limited supports Rechargeable Battery Recycling Programme
organized by Environmental Protection Department, Friends of Earth & Green Power to protect the
environment and to recycle material resources.

Lifetime repair cost limit
Aftering reaching the end of the 1 or 2 year no-cost period, you pay up to a maximum of 30% of the corresponding new tool's list price in the event of a repair.

Plus