2022 Chinese New Year Holiday – Service Adjustment

14 Jan, 2021 (Updated at 10:00pm)

Due to latest situation of COVID-19 concerns, from 17 Jan to 29 Jan 2022, business hours of Hilti Store - Tai Kok Tsui will be changed as follows:


Monday to Friday: 8:30am – 12:30pm & 1:30pm – 5:30pm (Close during lunch hour)
Sat: 8:30am – 1:00pm
Sun: Closed

During Chinese New Year holiday, our service arrangement will be adjusted. Kindly refer to the following tables for our service and delivery arrangement.

Service Arrangement (Hong Kong & Macau)

Date

Customer Service Hotline

Hilti Store

Tai Kok Tsui

Hilti Store

Macau

Tool Service Center

Hilti Online

31 Jan (Mon) to 5 Feb (Sat)

Closed

Closed

Closed

Closed*

 

Normal Operation (please refer below table for order cut-off time)

7 Feb (Mon)

Normal Operation

Normal Operation

Normal Operation

Normal Operation

*Time promise calculation is excluded for repair orders during Tool Service Center closed.

 

Delivery Arrangement (Hong Kong & Macau)

 

Hong Kong

Macau

Order Cut-off Date

Order Cut-off Time

Earliest Delivery Date

Order Cut-off Time

Earliest Delivery Date

28 Jan (Fri)

5:00pm

29 Jan (Sat) & 7 Feb (Mon)

12:00nn

29 Jan (Sat) & 7 Feb (Mon)

29 Jan (Sat)

12:00nn

7 Feb (Mon)

12:00nn

7 Feb (Mon)

 

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.

Thank you for your continuous support to us and wish you a prosperous year of tiger.

 

Hilti (Hong Kong) Limited