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Service Adjustment on 16 & 17 February

We’ll be upgrading and improving our ordering system over the weekend of 16 -17 February. The system will go offline at 11:00am on Saturday and return to normal operation at 11:00am on Sunday 17 February. You won’t be able to place any orders with us between those times, either online, on the phone or in Hilti Stores, we recommend you submit your orders as soon as possible. But we are not going offline completely! You´ll still be able to access digital downloads, product information and videos from this website. We hope this brief downtime won’t cause you any inconvenience, and we’d like to thank you in advance for bearing with us while we carry out this necessary work.

Kindly refer to the following tables for our services arrangement and delivery service cut-off time.

 

 

Services Arrangement

Date

Customer Service Hotline

Mong Kok &

Tai Kok Tsui Hilti Store

Macau Hilti Store

16 Feb (Sat)

8:30am to 1:00pm

8:30am to 1:00pm

8:30am to 12:00nn

 

Delivery Arrangement

Hong Kong Delivery Service

Date

Cut-off time

Earliest Delivery Date

16 Feb (Sat)

10:00am

18 Feb (Mon)

18 Feb (Mon)

5:00pm

19 Feb (Tue)

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime. Please accept our sincere apologies for any inconvenience caused.

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