Service Adjustment on 19 and 20 October 2019

Dear Customers,

We’ll be upgrading and improving our ordering system over the weekend of 19th -20th October. The system will go offline at 11:00am on Saturday 19th October and return to normal operation at 11:00am on Sunday 20th October. You won’t be able to place any orders between those times, either online, on the phone or in Hilti Stores. We recommend you submit your orders as soon as possible. But we are not going offline completely! You´ll still be able to access digital downloads, product information and videos from this website. We hope this brief downtime won’t cause you any inconvenience, and we’d like to thank you in advance for bearing with us while we carry out this necessary work.

Kindly refer to the following tables for our services arrangement and delivery service cut-off time.

Services Arrangement


Customer Service Hotline

Yau Ma Tei &

Tai Kok Tsui Hilti Store

Macau Hilti Store

19th Oct (Sat)

8:30am to 1:00pm

8:30am to 1:00pm

9:00am to 12:00nn


Delivery arrangement

Hong Kong Delivery Service


Cut-off time

Earliest Delivery Date

19th Oct (Sat)


21st Oct (Mon)

21st Oct (Mon)


22nd Oct (Tue)


Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at during office hours. Alternatively, you can also visit our website anytime. Please accept our sincere apologies for any inconvenience caused.


Hilti (Hong Kong) Limited