Important notice of service adjustment on 15 – 16 February 2020

Dear Valued Customers,

We regret to inform you that the ordering system will undergo upgrade over the weekend 15 - 16 Feb 2020. The system will go offline at 07:00 on Saturday 15 February and return to normal operation at 12:00 on Sunday 16 February. No order could be placed by any means, including online platform, phone call and Hilti Stores.  Fleet Management and online self-services will also be unavailable. Please submit your orders as soon as possible.  


Affected Services

Service arrangement

Hilti Store (Mong Kok, Tai Kok Tsui, Macau)


Delivery Service

Normal Operation

Customer Service Hotline


Hilti Website


Hilti Tools Service

Closed, The system upgrade period are excluded from the calculation of Hilti Tool Service Promise.

Hilti Connect Apps


Fleet management



Stay tuned with our latest update on news centre in Hilti Website.

We hope this brief downtime would not cause you any inconvenience. Thank you in advance for bearing with us while we carry out this necessary work.  


Best Regards,

Hilti (Hong Kong) Limited