SPECIAL SERVICE ARRANGEMENT (updated on 23 March 2020)

23 March, 2020 (Updated at 3:00pm)

Dear Valued Customers,

In order to reduce the risk of the spread of the novel coronavirus in the community, Hilti Hong Kong will implement special arrangement with service level details as follows:

Sales contacts

Hilti Website

Customer Hotline

Hilti Store

Normal Operation

Normal Operation

Normal Operationl

Under Limited Service Level *

*Tai Kok Tsui Store opening hours: 

Mon - Fir: 8:30am - 5:00pm
Sat: 8:30am - 1:00pm
Lunch: 12:30pm - 1:30pm (closed)


Delivery service

Tool Repair Services

Other Fleet Management Services

Under Limited Service Level

Under Limited Service Level

Normal Operation

Technical enquires

Please send E-mail at hksales@hilti.com for calculation advice.  You could also visit our technical platform at www.ask.hilti.com.hk for general enquiries.

Stay tuned with our latest update on news centre in Hilti Website.

Your understanding is highly appreciated and we are sorry for any inconvenience caused.

Best Regards,

Hilti (Hong Kong) Limited