Service Adjustment during 2020 Chinese New Year Holidays

During Chinese New Year holidays, our service time will be adjusted. Kindly refer to the following tables for our services and delivery arrangement.

Services Arrangement

Date

Customer Service Hotline

Yau Ma Tei &

Tai Kok Tsui Hilti Store

Macau Hilti Store

Tool Service Center

21 Jan (Tue)

Normal Operation

Normal Operation

Normal Operation

Normal Operation

22 Jan (Wed) to

28 Jan (Tue)

Closed

Closed

Closed

Closed*

29 Jan (Wed)

Normal Operation

Normal Operation

Closed

Normal Operation

30 Jan (Thu) to

1 Feb (Sat)

Normal Operation

Normal Operation

Normal Operation

Closed*

* Time promise calculation is excluded for repair orders during Tool Service Center closed. 

 

 Delivery arrangement

Hong Kong Delivery Service

Date

Cut-off time

Earliest Delivery Date

21 Jan (Tue)

5:00 pm

22 Jan (Wed)

29 Jan (Wed)

Macau Delivery Service

Date

Cut-off time

Earliest Delivery Date

21 Jan (Tue)

12:00 noon

22 Jan (Wed)      * All products

5:00 pm

30 Jan (Thu)       * All products

30 Jan (Thu)

12:00 noon

31 Jan (Fri)         *All products

 

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can search product information and ordering through our Hilti website. Please accept our sincere apologies for any inconvenience caused.