Repair Order Policy Adjustment – April 1, 2017

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We sincerely appreciate your continuous support to our business and lead us to maintain our strong position in both Hong Kong and Macau.

In order to increase the accuracy and efficiency of repair ordering process, we will adjust the repair order policy and cease the temporary practice of manual repair order effective from 1 April 2017. We highly encourage you to continue placing repair orders through our CS hotline for tool pick-up arrangements or Hilti store for tool drop-off.

Should you have any question or need further information, please contact your Hilti Technical Sales Representative or our Customer Hotline in Hong Kong: 8228-8118 or in Macau: 00800-8228-8118 (toll free).

We thank you in advance for your understanding and look forward to serving you again!

With best regards,

Your Tool Service Team

Hilti (Hong Kong) Ltd.