OUR DELIVERY OPTIONS

If you need it, we’ll supply it. No matter how simple or complex the order, our distribution network will make sure your order goes where it needs to go.

New delivery charge is updated since 1st July, 2020. Please click here for further details. 

Self Pick-up Service

No more missed deliveries. No more wasted days. Enjoy hassle-free self pickup service. Please click here for further details. 

  • Order cut-off time 2pm 
  • Free Delivery Charge until 12.31.2020
  • More than 100+ self pickup locations inlcuding pickup stations and lockers (more to come)
  • Valid for standard order, self-pickup station order less than 80kg, self-pickup locker order less than 20kg

 

 

 

 

STANDARD NEXT DAY DELIVERY

With our standard next day delivery service, if we’ve got it in stock we’ll deliver your new tools and consumables within the next working days from when the order is placed.

  • Order cut-off time 5pm for Hong Kong*
  • Order cut-off time 12nn for Macau**
  • Delivery charge for online order are $88
  • Delivery charge for phone, e-mail, fax or mail order are $148

*Mon. to Fri. 5pm, Sat. 12nn
** Mon. to Fri. 12nn, Sat. n/a

EXPRESS SAME DAY DELIVERY

Sometimes standard delivery just won’t cut it. You need the goods and you need them today.

  • Order cut-off time 12pm 
  • Delivery charge $328
  • Valid for order less than 100kg
  • Not available on Saturday, Sunday, Public Holiday and for Macau

CLICK & COLLECT

  • Order online for free pickup at your preferred Hilti Store (Hong Kong/Macau)
  • Just an hour later your order is ready for collection
  • Enjoy flexibility to arrange your pick up, goods will be reserved for 3 working days
  • Simply sign for it, no need to wait for the order to be processed

 

EMERGENCY SAME DAY DELIVERY

Keep the site working, no need to send teams off-site to source replacement tools or consumables.

  • Delivery within few hours from Monday to Friday
  • Order cut off time 3pm
  • Delivery charge $400
  • Not available on Saturday, Sunday, Public Holiday and for Macau

PERSONALIZED JOBSITE DELIVERY

  • Never miss a shipment with our personalized jobsite delivery
  • This option is part of all our delivery services
  • Delivery driver will call you 15 mins before arriving

REPAIR PICKUP AND DELIVERY

Hilti tools are built to last. But if a breakdown does occur, we’ll take care of it quickly and professionally. Book your repair via Hilti Connect mobile app, Hilti online website or by phone:

  • Before 5pm for next day pick up 
  • FREE pick up and delivery if within the no-cost warranty period
  • $88 for delivery charge (FREE pick up!) per order if outside the warranty period

ORDER ARRNGEMENT

Hilti accepts orders for delivery in the coming 6 months. For orders which need to be delivered beyond 6 months, please contact our Hilti Account Manager for planning.

Once you have placed an order (including those orders you placed before but not yet delivered), the delivery date can be changed up to twice and each change request can delay maximum 1 month from the previous planned delivery date*.

*Remark: If you require to change the delivery date for 3 times or more, we will align a new delivery date according to the latest stock availability. For special case, we reserve the right to claim additional charge.