News Centre

SPECIAL SERVICE ARRANGEMENT (updated on 10 February 2020)

Special Service Arrangement from 03 Feb 2020

Special Service Arrangement from 29 Jan 2020

Service Adjustment during 2020 Chinese New Year Holidays

Service Adjustment in Nov & Dec 2019

2020 List Price Adjustment

Special Service Arrangement on 18 Nov 2019

Time Promise Exclusion for Repair Orders

Special Service Arrangement on 16 Nov 2019

Special Service Arrangement on 15 Nov 2019

Special Service Arrangement on 14 Nov 2019

Special Service Arrangement on 13 Nov 2019

Special Service Arrangement on 12 Nov 2019

Special Service Arrangement on 11 Nov 2019

Service Adjustment on 19th & 20th October

Special Service Arrangement on 12 October 2019

Special Service Arrangement on 5 October 2019

Service Adjustment during 2019 Mid-Autumn Festival Holidays

Service Adjustment from 30th Aug to 2nd Sept 2019

Delivery Charge Adjustment on 16 September 2019

Special service arrangement on 5 August 2019

Service Adjustment in 15th & 16th June 2019

Important Notice

Service Adjustment on 16 & 17 February

Service Adjustment during 2019 Chinese New Year Holidays

Service Adjustment in January 2019

Service Adjustment during 2018 Christmas and New Year Holidays

2019 List Price Adjustment

2018 Service Adjustment on 8th December and 15th December

Important Notice

Ordering online, in stores or over the phone is currently unavailable from 6 am, 23 Nov 2018 to 7 am, 26 Nov 2018.

2018 Annual Stock Take Service Arrangement

Service Adjustment during 2018 Mid-Autumn Festival and National Day Holidays

Service Suspended on 17th September 2018

Service Adjustment on 25th August and 15 th September 2018

Service Adjustment on 6th June 2018

Update of Hilti Store opening hours and Customer Service order cut-off time

Temporary Service Arrangement in February 2018

Temporary Service Arrangement in January 2018

Repair Order Policy Adjustment – April 1, 2017

An update of AG 100 warranty and repair service

Starting from 1 Jan 2017, AG 100 will be excluded in one year warranty and repair service if it is sold from 1 Jan 2017.

HILTI BREAKERS ARE QPME CERTIFIED

To encourage contractors to use power tools with lower nosie emission, EPD commenced to include hand-held percussive breakers to the Quality powered mechanical equipment (QPME) scheme on 1 April 2016.

MACAU HILTI CENTRE REMOVAL NOTICE

To improve customer experience, Hilti Macau has been relocated to a brand new location. The new Hilti Centre is more spacious and will provide customers with a brand new experience.

STATEMENT OF HSL-3 M24

Hilti has identified certain batches of HSL-3 M24 anchor bolts with a manufacturing deviation. Hilti takes this issue very seriously and immediately initiated a proactive program in March 2014 to notify all customers and evaluate the need, if necessary, to rectify installed products.

Caring Company

Hilti (Hong Kong) Limited is now a Caring Company. Proudly named by the Hong Kong Council of Social Service (HKCSS) for 2014.

HILTI RECOGNIZED AS AON HEWITT BEST EMPLOYERS 2013 IN HONG KONG

It is our greatest pleasure to announce Hilti (Hong Kong) Ltd. recognized as Top 5 Aon Hewitt Best Employers in Hong Kong 2013.