Service Adjustment on 19th to 21st November

15 Nov, 2022 (Updated at 12:00pm)

Dear customers,

We’ll be upgrading and improving our ordering system over the weekend of 19th – 21st November. The system will go offline at 7:00am on Saturday 19th November and return to normal operation at 08:00am on Monday 21st November. You won’t be able to place any orders between those times, either online, on the phone or in Hilti Stores.

With this, kindly refer to the following tables for our services arrangement and delivery cut-off time.

Services Arrangement


Customer Service Hotline

Tai Kok Tsui Hilti Store

Macau Hilti Store

19th Nov (Sat)




Delivery arrangement

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at during office hours. Alternatively, you can also visit our website anytime.

Hong Kong Delivery Service


Cut-off time

Earliest Delivery Date

18th Nov (Fri)


19th Nov (Sat), 21st Nov (Mon)

21st Nov (Mon)


22nd Nov (Tue)


We hope this brief downtime won’t cause you any inconvenience, and we’d like to thank you in advance for bearing with us while we carry out this necessary work. Please accept our sincere apologies for any inconvenience caused.

Hilti (Hong Kong) Limited