Service update on e-Document service

13 Mar 2023 (Updated at 3:00 pm)

e-Document service

Dear valued customer,

Thank you for your continuous support to Hilti. Sustainability is our company vision. As a responsible company, we have been signing off Paris Agreement, setting out Science-based Targets (SBTi) and committing to reduce carbon emission by providing customers with environmentally friendly solutions.

The huge paper consumption worldwide every year not only leads to the depletion of natural resources but also produces a large amount of carbon dioxide emissions that have a serious impact on the environment. Therefore, we are pleased to announce that we will be launching a new e-Document service starting from April 1, 2023. With this service, invoice, statement and dunning letter will be digitalized and sent via email, so you will no longer receive any paper mails.

Adopt to the e-Document service, you can experience:

Faster             - Reduce postal delays

Saver              - Save time and space processing paper documents

Easier             - Easy to download PDF format documents anytime

This new service will help reduce paper waste and carbon emissions and bring a positive impact on your business. If you wish to opt out this digital service or have any opinions, please fill in the form ( so that we can contact you for help.

For any inquiries, please call our customer service hotline during office hours at 8228-8118, Macau (00800) 8228-8118, or send an email to

Hilti (Hong Kong) Limited

* Please refer to link for further details of Hilti Sustainability Report.