19 Jan 2023 (Updated at 6:00 pm)
Dear Customers,
Due to the Chinese New Year holidays and company activity in February, our service arrangement will be adjusted. Please refer to the following service and delivery arrangement for details.
Service Arrangement (Hong Kong & Macau)
Date
|
Customer Service Hotline
|
Hilti Store
Tai Kok Tsui
|
Hilti Store
Macau
|
Tool Service Center
|
Hilti Online
|
5 Feb (Mon)
|
Normal Operation
|
Normal Operation
|
Closed
|
Normal Operation
|
Normal Operation (please refer below table for order cut-off time)
|
9 Feb (Fri)
|
Close after 3:30pm
|
Close after 3:30pm
|
Close after 3:30pm
|
Close after 3:30pm
|
10 Feb (Sat) to
15 Feb (Thu)
|
Closed
|
Closed
|
Closed
|
Closed*
|
16 Feb (Fri)
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
Normal Operation
|
*Time promise calculation is excluded for repair orders during Tool Service Center closed.
Delivery Arrangement (Hong Kong & Macau)
| |
Hong Kong
|
Macau
|
Order Cut-off Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
Order Cut-off Time
|
Earliest Delivery Date
|
7 Feb (Wed)
|
4:30pm
|
8 Feb (Thu)
|
12:00nn
|
8 Feb (Thu)/ 9 Feb (Fri)/ 15 Feb (Thu)
(Delivery service is not available during 10-14 Feb)
|
8 Feb (Thu)
|
4:30pm
|
9 Feb (Fri)
|
12:00nn
|
16 Feb (Fri)
|
9 Feb (Fri)
|
12:00nn
|
16 Feb (Fri)
|
12:00nn
|
16 Feb (Fri)
|
16 Feb (Fri)
|
4:30pm
|
17 Feb (Sat)
|
12:00nn
|
17 Feb (Sat)
|
Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.
Wishing you a year of prosperity and strength in the Year of Dragon!
Hilti (Hong Kong) Limited
