Service Adjustment in September 2024

30 Aug 2024 (Updated at 6:00 pm)

Dear Valued Customers,

In celebration of the Mid-Autumn Festival and our company’s 50th anniversary, our service arrangement will be adjusted on those days. You may visit our website www.hilti.com.hk which operates service as usual. Kindly refer to the following tables for our services and delivery arrangement.

Service Arrangement

Date

Customer Service Hotline

Hilti Store

Tai Kok Tsui

Tool Service Center

Hilti Store Macau

17 Sep (Tue)

Operation hours: 8:30am to 3:30pm

Operation hours: 9am to 3:30pm

20 Sep (Fri)

Operation hours: 8:30am to 1pm

Operation hours: 9am to 12nn

21 Sep (Sat)

Closed

Closed

Closed*

Closed

*Time promise calculation is excluded for repair orders during Tool Service Center closed.

Delivery Arrangement

 

Hong Kong

Macau

Order Cut-off Date

Order Cut-off Time

Earliest Delivery Date

Order Cut-off Time

Earliest Delivery Date

17 Sep (Tue)

12:00nn

19 Sep (Thu)

12:00nn

 19 Sep (Thu) *no chemicals included in order/

 20 Sep (Fri) *Chemicals included in order

19 Sep (Thu)

4:30pm

20 Sep (Fri)

12:00nn

 20 Sep (Fri)

20 Sep (Fri)

11:00am

21 Sep (Sat)

11:00am

 21 Sep (Sat) *no chemicals included in order/

 23 Sep (Tue) *Chemicals included in order

Should you have any enquiries, please feel free to contact our Customer Service Hotline at 8228-8118, Macau (00800) 8228-8118, or by email at hksales@hilti.com during office hours. Alternatively, you can also visit our website www.hilti.com.hk anytime.

Please accept our sincere apologies for any inconvenience caused.

Hilti (Hong Kong) Limited