Tool Pick Up Instructions for After Sales Service
How to guarantee the safety of all and optimize my repair pick-up
Hilti expert team repairs over 500 tools each week, ensuring fast and reliable turnaround.
Before the collection by the carrier, please help us by following these simple instructions:
Tools must be sent to the repair center without battery, chargers, or accessories
Removing the accessories from your tools before sending them to the repair center considerably reduces the weight of the packages and limits the risk of back, arm or shoulder injuries for our repair service employees who handle your tools.
Please send your tools to us without battery, charger and consumables. Hilti assumes no responsibility for any loss.
Vacuum cleaners must be sent to the repair center bagged and without the chamber
This limits the risks of dust dissemination and reduces the weight of the packages.
Gas saws (DSH) must be sent to the repair center without gasoline in the tank
Limits the risks for the carrier and our employees who have to handle the tool, empty them and store the used gasoline.
More information about Hilti Tool Services
